All products are delivered digitally. We do not ship physical products at this time.
You should be redirected to a download link immediately after purchase, and a download link will also be sent to the email address you provided at checkout. Make sure that shawlsanddolls.com is whitelisted. Contact us if you don't receive a download link for your purchased product(s) in a reasonable amount of time and we will make sure it gets sent to you.
Since all of our patterns are digital downloads, we do not accept returns or offer refunds on pattern purchases.